How can we help you?

To offer you A little help, we have collected the answers to the frequently asked questions for you.

Can't find the answer to your question? Then we recommend filling in the contact form. Your question and your contact details will then be properly registered. This way we can quickly provide you with a response.

Do you have a complaint? Then keep your product, we can request it back for research. Unfortunately, discarded products cannot be reimbursed.

Our customer service is available every working day from 9 am to 5 pm on: +31 (0) 30 229 44 22. We are happy to help you. In many cases we refer to our contact form in order to handle your question as well as possible.

For business contact you can call our general telephone number: +31 (0) 30 225 00 04.

Difrax office & visiting address

Difrax
Rembrandtlaan 42
3723 BK Bilthoven
The Netherlands

A little help